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Dawa resources

Responsible use

These guidelines explain how to use Dawa safely in family and caregiver workflows without treating it as a substitute for clinical judgment.

By Dawa Team

Not medical advice

Dawa is communication tooling. It does not diagnose, prescribe, replace a clinician, or handle emergency triage.

Use consented data only

Only add patient or recipient details when you have a valid legal basis, including any required notice or consent.

Keep fallback workflows

Use your own backup process for urgent or high-risk medications so reminder delivery issues do not become care delays.

Practical checklist

  • Verify timezone, recurrence, and recipient phone number before saving a reminder.
  • Keep reminder text concise and avoid unnecessary sensitive information.
  • Maintain a separate process for missed doses, urgent symptoms, and clinician escalation.
  • Review your own privacy and retention requirements before using the service in regulated workflows.