Skip to content

Dawa resources

Responsible use

These guidelines explain how to use Dawa safely in family and caregiver workflows, so you can get the most value from the best reminder tool without treating it as a substitute for clinical judgment.

By Dawa Team

Not medical advice

Dawa is communication tooling. It does not diagnose, prescribe, replace a clinician, or handle emergency triage.

Use consented data only

Only add patient or recipient details when you have a valid legal basis, including any required notice or consent.

Keep fallback workflows

Use your own backup process for urgent or high-risk medications so reminder delivery issues do not become care delays.

Practical checklist

  • Verify timezone, recurrence, and recipient phone number before saving a reminder.
  • Keep reminder text concise and avoid unnecessary sensitive information.
  • Maintain a separate process for missed doses, urgent symptoms, and clinician escalation.
  • Review your own privacy and retention requirements before using the service in regulated workflows.