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Known limitations

This page describes what is currently supported in the product and what remains out of scope today, so you know exactly where Dawa is the best fit and where it is still growing.

Supported today

  • Creating and managing patient profiles from the dashboard.
  • Creating and managing recurring medication reminders.
  • Submitting support requests through the support page form.

Current constraints

  • Direct support email and in-app live chat are not available on this support site right now.
  • The support articles are static guides and do not update account data directly.
  • Reminder setup currently focuses on recurring schedules; one-time reminder workflows are still limited.